All our products are fabricated in Romania / European Union in our own micro lab. One by one, they are assembled, tested and packed. Highest quality components are sourced from reliable suppliers of genuine and legit components. PCB's are produced at the highest standards possible. We care about quality, reliability and customer satisfaction and we are proud to say that this product is Made in Europe/Romania.

BECOS products can be urchased direct from our website or from our dealers.

We ship internationally to all carrier supported countries from within European Union / Romania. Alternatively and also depending on availability, we may ship from USA to USA destinations only.

All our products are covered by 2 Year Direct Manufacturer Limited Warranty. That means that if you purchased from our dealers, you can address your warranty claim directly to us.

Warranty covers functionality of the product under normal usage condition, excluding mechanical parts such enclosure, connectors, switches and potentiometers. Although we will fabricate only with the best quality available components, to prevent failures, mechanical parts are prone to accidents which can mistakenly diagnosed as failures; for example, a potentiometer may become dirty and noisy under normal usage condition, but cleaning it cannot be covered by warranty. Or, a connector may fail due to a hard plug insert. We also do not cover reverse polarity powering of the electronics. If such an event occurs, a protection device may blow, but we cannot replace that under warranty - it will be up to the user to service a wrong doing. Different products may have different warranty terms, which are specified in the product warranty leaflet that accompanies the product, so we encourage you to read it along with product manual, before making a warranty claim.

Each product leaves from us with a throughout Quality Inspection and it is very unlikely that you will receive a new product that has faults. If damages occur during shipment, we will cover them only upon providing legitimate proof such pictures or documents issued by the carrier, because we will have to make a case against them. You are entitled and we ecourage you to refuse to receipt of a package that shows signs of evident damages during transportation (such heavely bent, wet, or distroyed boxes). Before refusing the acceptance of package, it would be best to take package pictures in such occasions, to help in our investigation.

If you decide to resell your product, warranty is not transferable to the new owner. However, he will benefit from our help and knowledge.

Simply contact us to inform about the matter. We are very responsive and we will try to help as much as we can.

If it looks like a warranty problem, we will instruct you about how to proceed. Shipping the product to us for inspection and back to you will be supported and pre-paid by you (Paypal), but if the warranty claim is legit, we will cover the shipping back the product to you. If you pre-paid the shipping back alredy, we will reimburse you the amount paid for back shipment.

Shipping product to us for inspection must be made through a shipping service with tracking number, to avoid risk of package loss. We will use the same type of shipping service when returning the repaired/replaced product to you.